Growth Hub
Learn about the latest innovations and tried-and-true techniques to help your business grow.
9 Basic Criteria for CRM Selection
21 min
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Ethical Leadership: 7 Tips for Balancing Values and Business Goals
Business is not for the weak. However, sometimes, success requires a little softness, kindness, and empathy. There are moments when it’s not all about revenue and turning a profit. Sometimes, it all comes down to your values as a company and your ethical standpoint that makes you distinct.
12 min
7 Proven Benefits of Customer Journey Mapping for Your Business
Customer journey mapping sounds like a lot of work, and it can be. However, if done properly and periodically, the benefits of customer journey mapping can be seen and felt. If you’ve been scratching your head, wondering what else you can do to have your marketing plans pay off, or if you want to elevate your customer experience, this is the article for you.
10 min
Master Competitive Benchmarking: The Essential Guide for Starters
Competitive benchmarking has long been a pivotal strategy for both startups and established enterprises. However, the techniques we use to measure it have changed massively in recent years. This article will cover the knowledge and tools you need to use benchmarking as a driver of your company’s growth.
11 min
9 Social Selling Mistakes to Avoid as a Business
More companies have learned to leverage their online presence to market and sell better. But what is a social selling? We will show you some of the pitfalls in social selling and give you tips on improving social media sales strategy as well as some of the best practices in social selling.
12 min
Master AI through these 10 prompts
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Success stories
Dr. Do Thi Phuong Thao
Since adopting Bitrix24, our work has become faster, more organized, and collaborative. CRM helps us manage clients seamlessly, AI Copilot saves time with smart automation, while Workgroup, Task, and Workflow keep teams aligned and processes efficient—truly boosting productivity.
1 min
Product insights
CRM Benchmark Report 2026: Global Data From 1,001 Companies
Discover key insights from the Bitrix24 Q3 2026 CRM Benchmark Report. Based on data from 1,001 companies across 12 markets, this study exposes why manual intake bottlenecks stall sales, how slow lead response times risk revenue, and how automation reclaims hours for reps. Read the full report to benchmark performance, eliminate bottlenecks, and optimize your sales.
22 min
Sentient Management: Your CRM Feels Your Pain (And Demands a Raise)
What happens when your CRM becomes a strategic partner that feels the business pulse? This research dives into the shift from manual firefighting to the Ambient Nervous System. Explore how autonomous AI interventions are driving a 22% surge in customer NPS and why "push-button" management is becoming a relic of the past.
12 min
Employee Burnout in 2026: Survey Reveals the Real Productivity Crisis in Hybrid Workplaces
The 2026 Bitrix24 Wellness Survey reveals the real causes behind back pain, screen fatigue, and the costly 2 PM productivity slump. Discover how integrated workplace tools — not perks — are helping businesses protect focus, reduce burnout, and reclaim lost revenue.
8 min
The Growth Squad
The Growth Toolskit
Discover Bitrix24: Your all-in-One Solution!
Replace a multitude of services and apps with a single online workspace that features everything you need to manage your sales, clients, projects, and team.