Nvoip SMS

Nvoip SMS helps sales and support teams send SMS from Bitrix24 without manual work. It is built for businesses that use CRM automation and want messaging tied to workflows and CRM records. This reduces  routine tasks and keeps outreach consistent.

Why businesses use it

When SMS is handled outside the CRM, teams lose time and context. This integration keeps SMS inside Bitrix24 and supports automated communication.

Business value

• Less manual SMS sending with automation rules

• Faster follow‑ups on leads and deals

• More consistent customer communication

• Ability to run automated SMS steps in a sales funnel

Common use cases

• Send automated SMS from CRM automation rules

• Trigger SMS from workflows and CRM detail forms

• Run SMS campaigns in CRM Marketing

• Use SMS in sales funnel automation

• Test SMS delivery before launch

How it works

Install the app from Bitrix24 Marketplace, authorize your Nvoip account, and paste the Auth Token into the app. You can get the token in your Nvoip account. Use  the Test button to send a trial SMS; after a successful test, you can send SMS via Bitrix24 automation rules, workflows, CRM detail forms, and CRM Marketing. The app works with Bitrix24 commercial plans  only. Free plan users can test it during the trial period and then upgrade to a commercial subscription.

FAQ

We need SMS to go out automatically when a lead changes stage. How do we do that?

Use Nvoip as the provider in Bitrix24 automation rules and add an SMS action.

We can’t connect the app. What credentials are required?

You need the Auth Token from your Nvoip account.

We want to verify delivery before going live. What should we do?

Send a test SMS from the app to confirm that Nvoip is connected and sending.